Granitestone Drawer Rail / Alignment Issue

Drawer or basket is difficult to slide in or out; may stick or jam.

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Possible Causes

Warped drawer rails, Food debris in slide tracks, Bent chassis guides, Heat distortion of plastic components

How to Fix / Troubleshooting

Safety first: Allow the unit to cool before forcing the drawer.

Steps to improve drawer movement:

  • 1. Clean rails and guides: Remove the basket and drawer. Wipe the side rails and bottom guides inside the cavity to remove grease and crumbs.
  • 2. Inspect for warping: Check the drawer sides and front for warping or bulging. Replace the basket/drawer assembly if deformed.
  • 3. Check chassis guides: Look for bent metal or plastic guides inside the unit. Gently straighten minor bends.
  • 4. Light lubrication: If allowed by the manual, apply a very small amount of food-safe lubricant to metal rails (avoid plastic contact). Do not over-lubricate.
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Repair Difficulty

Very Easy 1/5

Required Part

Basket/Drawer Assembly
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