Basket or drawer is difficult to insert or remove; it jams or scrapes.

Safety first: Allow the unit to cool before forcing the basket in or out.

• Inspect rails: Remove the basket and check the side rails for stuck food or grease. Clean thoroughly.
• Check for warping: Place the basket on a flat surface to see if it rocks. Replace if significantly warped.
• Align housing: Ensure the outer shell is not twisted from being dropped. Tighten any loose screws that may affect alignment.
• Lubrication: Do not use oil-based lubricants. If necessary, a very light application of food-safe silicone spray on the rails can help, but avoid overspray.