Basket will not lock into place; unit shows door/basket open error.

Safety first: Unplug before inspecting the latch area.

• Visual inspection: Examine the basket front for cracked or missing latch hooks. Replace the basket if damaged.
• Check receiver: Look inside the housing where the latch engages. Remove any crumbs or debris blocking full engagement.
• Alignment: Ensure the drawer slides in straight and is not twisted. Bent rails or housing can prevent the latch from catching; gently realign or replace damaged parts.
• Switch engagement: Confirm that when the latch is engaged, the basket/door switch is fully actuated. Adjust the switch bracket if necessary.