Food cooks unevenly; some areas are burnt while others are undercooked.

Safety first: Use oven mitts when shaking or turning food mid-cycle.

• Step 1 – Do not overcrowd: Arrange food in a single layer with space between pieces. Cook in batches if necessary.
• Step 2 – Shake or turn food: For many foods, pausing halfway through to shake the basket or flip items improves evenness.
• Step 3 – Check crisper plate: Ensure the crisper plate or rack is installed correctly and not blocking airflow.
• Step 4 – Clean vents and fan: Remove grease and debris from vents and, if possible, from around the fan to restore proper airflow.
• Step 5 – Fan check: Listen for consistent fan operation; intermittent or weak airflow may require fan motor replacement.