Basket is difficult to insert or remove; may stick or jam in the rails.

Safety first: Allow the unit to cool before attempting to free a stuck basket.

Steps:

• Clean rails: Remove the basket and pan. Clean the side rails and contact points thoroughly to remove burnt-on grease or food.
• Inspect for warping: Check the basket and pan for distortion. Replace if they no longer sit flat or slide smoothly.
• Rail alignment: Inspect internal metal rails for bending. Gently straighten if slightly bent; replace the inner housing if severely deformed.
• Non-stick care: Avoid metal utensils that can damage the coating and cause sticking.

Warning: Forcing a jammed basket can damage the safety switch and internal structure.