E11
Philips Basket Presence / Safety Switch Fault

Display shows E11; basket detection or safety interlock error; unit refuses to start cooking.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Misaligned basket, Faulty microswitch or reed switch, Broken basket latch tab, Disconnected switch wiring

How to Fix / Troubleshooting

Safety first: Unplug the air fryer before inspecting internal switches.

Steps:

  • Check basket fit: Remove and reinsert the basket and pan firmly until you hear or feel a click. Ensure no food debris is blocking the rails or latch.
  • Inspect latch: Examine the front of the basket for broken plastic tabs that engage the internal switch. Replace the basket if the latch is damaged.
  • Switch access: Remove the front housing to access the basket detection switch (microswitch or magnetic reed switch). Verify that the actuator moves freely when the basket is inserted.
  • Continuity test: With a multimeter, test the switch for continuity when actuated. Replace the switch if it does not change state reliably.
  • Wiring check: Ensure the switch wires are intact and firmly connected to the main board.

Warning: Do not bypass the safety switch permanently; it is essential to prevent operation with the basket removed.

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Repair Difficulty

Medium 3/5

Required Part

Basket Detection Microswitch
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