Basket is difficult to insert or remove; it jams or scrapes the housing.

Safety first: Allow the unit to cool before forcing the basket.

Steps to improve basket movement:

• Clean rails: Remove the basket and pan. Clean the side rails and bottom guides inside the housing to remove baked-on residue.
• Inspect basket frame: Check the basket assembly for warping or bent edges. Replace if significantly deformed.
• Check latch: Examine the front latch for broken or misaligned parts that may catch on the housing.
• Adjust guides: Gently bend any slightly deformed metal guides back into alignment using pliers, taking care not to crack plastic parts.