E9
Princess Internal Communication Error Between UI and Main PCB

Display shows E9 and the unit shuts down shortly after starting.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose interconnect harness between UI board and main control PCB, Oxidized connector pins, Faulty UI board, Faulty main control PCB

How to Fix / Troubleshooting

Safety first: Unplug the air fryer before opening the housing.

Steps to address E9:

  • Power reset: Leave the unit unplugged for 10 minutes, then reconnect and test. Transient glitches can sometimes clear.
  • Inspect harness: Remove the front panel to access the cable linking the user interface PCB to the main control PCB. Disconnect and reconnect both ends several times to wipe oxidation from the contacts.
  • Check for damage: Look for pinched or cut wires, especially where the harness passes through plastic guides.
  • Board substitution: If wiring is intact and E9 persists, one of the boards is defective. Replace the user interface PCB first (often cheaper), then the main control PCB if necessary.
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Repair Difficulty

Hard 4/5

Required Part

User Interface PCB
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