Sage
Capacitive touch interference / panel fault
Buttons or touch areas respond intermittently or activate by themselves.
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Possible Causes
Moisture or grease film on touch surface, Faulty touch controller IC, Poor grounding of control panel, Damaged touch sensor traces
How to Fix / Troubleshooting
Safety first: Unplug before cleaning or opening the panel.
- Thorough cleaning: Clean the touch surface with a mild detergent solution and dry completely. Grease can cause false touches.
- Avoid wet hands: Operate the panel with dry hands and avoid splashing liquids on the controls.
- Check mounting: Ensure the panel is firmly mounted and not flexing, which can affect capacitive sensing.
- Replace touch panel: If phantom touches continue, replace the touch control panel assembly.
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Repair Difficulty
Easy
2/5
Required Part
Touch Control Panel Assembly
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