Sage Capacitive touch interference / panel fault

Buttons or touch areas respond intermittently or activate by themselves.

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Possible Causes

Moisture or grease film on touch surface, Faulty touch controller IC, Poor grounding of control panel, Damaged touch sensor traces

How to Fix / Troubleshooting

Safety first: Unplug before cleaning or opening the panel.

  • Thorough cleaning: Clean the touch surface with a mild detergent solution and dry completely. Grease can cause false touches.
  • Avoid wet hands: Operate the panel with dry hands and avoid splashing liquids on the controls.
  • Check mounting: Ensure the panel is firmly mounted and not flexing, which can affect capacitive sensing.
  • Replace touch panel: If phantom touches continue, replace the touch control panel assembly.
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Repair Difficulty

Easy 2/5

Required Part

Touch Control Panel Assembly
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