E8
Sage Control board communication / MCU fault

E8 error appears and the display backlight may flicker or go blank during operation.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Corrupted firmware on main MCU, Loose display ribbon cable, Oxidized connector between keypad and logic board, Failing main control PCB

How to Fix / Troubleshooting

Safety first: Disconnect power before opening the control panel area.

  • Power reset: Unplug the fryer for at least 10 minutes to allow capacitors to discharge. Plug back in and test. This can clear transient MCU lockups.
  • Check panel connections: Remove the control panel bezel and inspect the ribbon cable between the display/touch panel and the main board. Reseat the cable carefully, ensuring it is fully inserted and locked.
  • Moisture check: Look for signs of moisture or steam ingress behind the panel. If present, allow the unit to dry in a warm, dry place for 24 hours before retesting.
  • Firmware/board replacement: If E8 persists and all connections are secure, the main control PCB may need replacement. Firmware updates, if available from Sage, are typically applied by replacing the board.
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Repair Difficulty

Hard 4/5

Required Part

Main Control PCB
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