E11
Salter Door/Basket Detection Circuit Fault

E11 appears and the unit beeps continuously until unplugged.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Shorted basket switch wiring, Failed basket presence microswitch, Damaged reed sensor or magnet misalignment, Faulty input circuit on main PCB

How to Fix / Troubleshooting

Safety first: Unplug the air fryer before inspecting the basket switch or internal wiring.

  • Check basket fit: Ensure the cooking basket is fully inserted and latched. Remove and reinsert firmly to see if E11 clears.
  • Inspect basket switch: Locate the basket detection switch or reed sensor near the front of the cavity where the basket handle engages. Check for broken plastic actuators or misaligned magnets.
  • Test the switch: With the unit unplugged, access the switch from inside the housing. Use a multimeter to check continuity while pressing the switch or moving the basket in and out. Replace the switch if it does not change state reliably.
  • Check wiring: Inspect the two or three wires leading from the switch to the PCB for pinches or shorts to the metal chassis. Repair or replace damaged wiring.
  • PCB input: If the switch and wiring test good but E11 persists, the basket detection input on the main PCB may be shorted or failed, requiring PCB replacement.
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Repair Difficulty

Medium 3/5

Required Part

Basket Detection Switch
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