d0
Samsung Door Open / Basket Not Detected

Display shows d0 or DO and the air fryer will not start cooking.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Basket not fully inserted, Misaligned door latch, Faulty door/basket detection switch, Broken latch mechanism on cabinet or basket

How to Fix / Troubleshooting

Safety first: Disconnect power before adjusting internal components.

User checks:

  • Remove and firmly reinsert the basket until it is flush with the front of the unit.
  • Inspect the door latch area for food debris or grease buildup preventing full closure. Clean thoroughly.

Mechanical inspection:

  • Check the latch hook on the basket and the mating catch in the cabinet for wear or damage.
  • Access the door/basket detection switch and verify that the latch mechanism properly actuates the switch when the basket is inserted.
  • Test the switch with a multimeter for proper open/closed operation.

Corrective action:

  • Replace a worn or broken latch mechanism or basket assembly if it no longer engages the switch.
  • Replace a defective door/basket detection switch if it fails continuity tests.
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Repair Difficulty

Medium 3/5

Required Part

Door/Basket Latch Assembly
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