E9
Sunbeam
Keypad / Touch Panel Fault
E9 displays and the unit will not respond to temperature or time adjustments.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Damaged touch membrane, Moisture ingress behind control panel, Loose keypad ribbon cable, Failed user interface PCB
How to Fix / Troubleshooting
Safety: Unplug the air fryer before working near the control panel.
Steps:
- 1. Dry the panel: If the panel was recently cleaned with liquid, leave the unit unplugged for several hours to allow moisture to evaporate. Do not use the unit if liquid has seeped inside.
- 2. Inspect for cracks: Check the front control panel for cracks or warping that could allow moisture into the touch sensors.
- 3. Access keypad connections: Remove the screws securing the top or front housing to expose the user interface PCB. Locate the ribbon cable from the touch panel.
- 4. Reseat cable: Gently disconnect and reconnect the ribbon cable, ensuring it is fully inserted and locked in place.
- 5. Test buttons: Reassemble loosely and plug in. Test each button or touch area. If some keys remain unresponsive and E9 persists, the touch panel or UI PCB will need replacement.
Tip: When cleaning, spray cleaner onto a cloth, not directly onto the control panel, to prevent future moisture damage.
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Repair Difficulty
Medium
3/5
Required Part
Touch Control Panel / User Interface PCB
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