Swan
Start Command / Control Logic Failure
Display and lights work but pressing start does nothing; fan and heater do not engage.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Faulty start/pause button on touch panel, Basket safety switch not detected as closed, Firmware glitch in main PCB, Damaged ribbon cable between panel and PCB
How to Fix / Troubleshooting
Safety first: Unplug before removing the control panel.
- Check basket insertion: Ensure the drawer is fully closed and latched. Many Swan models will not start if the basket is slightly out.
- Try different programs: Select another preset and press start. If none respond, suspect the start button or panel.
- Panel inspection: Remove the front fascia to access the touch panel and ribbon cable. Ensure the cable is fully seated on the PCB.
- Test the start button: If the panel uses mechanical buttons, press the start key repeatedly and feel for a positive click. A mushy or stuck button may require panel replacement.
- Power reset: Unplug for 10 minutes to reset the control board, then test again.
If the unit still will not start despite a good basket switch and panel connection, the main PCB may need replacement.
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Repair Difficulty
Medium
3/5
Required Part
Touch Control Panel Assembly
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