E12 is displayed and the unit will not start; sometimes occurs after the unit has been dropped or heavily bumped.

Safety first: Unplug immediately. Do not use the appliance if you suspect internal damage or if it has been dropped.

• External inspection: Check the power cord for cuts, kinks, or crushed sections. If damaged, the cord must be replaced.
• Housing check: Look for cracks in the plastic body or misalignment of panels that could pinch internal wires.
• Internal wiring (advanced):
  • Remove the outer shell carefully.
  • Inspect all wiring harnesses for insulation damage, especially where they pass through metal brackets.
  • Verify the earth wire is securely fastened to the metal chassis.
• Do not bypass safety: Never disconnect the earth wire or insulate over a known short. Replace damaged wires or components.
• Professional repair: Ground faults can be hazardous; if you are not experienced with electrical safety, seek professional service.