Tower Output Drive Failure on Control PCB

Timer counts down but heater and fan do not run (silent operation).

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed relay or triac controlling heater and fan, Broken PCB trace to outputs, Firmware fault, Loose output connectors

How to Fix / Troubleshooting

Safety first: Unplug the unit and allow it to cool before opening.

  • Check basket switch: Ensure the basket is fully inserted and the safety switch is engaged. Some models will show the timer but not run outputs if the drawer is not detected.
  • Inspect output connectors: Open the housing and verify that the connectors to the heater and fan are firmly attached to the control PCB.
  • Listen for relay click: During a brief powered test, listen for a click from the relay when starting a program. No click may indicate a failed relay or control signal.
  • Board replacement: If the PCB is not energizing the outputs despite correct inputs and wiring, the control PCB is defective and should be replaced as a unit.
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Repair Difficulty

Hard 4/5

Required Part

Control PCB
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