Bradford White
Incomplete Combustion / Sooting
Boiler’s vent termination shows signs of sooting or black staining.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Insufficient combustion air, Blocked heat exchanger or burner, Incorrect gas pressure or orifice, Misaligned burner
How to Fix / Troubleshooting
Safety first: Turn off power and gas. Sooting indicates a serious combustion problem and potential carbon monoxide hazard.
- Step 1 – Stop operation: Do not operate the boiler until the cause of sooting is identified and corrected.
- Step 2 – Check air intake and vent: Ensure both intake and exhaust are clear and properly installed. Remove any obstructions.
- Step 3 – Inspect burner and heat exchanger (pro): A technician should remove and clean the burner and inspect the heat exchanger for soot buildup. Heavy soot may require specialized cleaning.
- Step 4 – Verify gas settings (pro): Gas pressure, orifice size, and combustion settings must be checked and adjusted with proper instruments.
- Step 5 – Combustion analysis (pro): A full combustion test should be performed to confirm safe operation before returning the boiler to service.
Warning: Sooting is a red-flag condition; involve a qualified gas technician immediately.
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Repair Difficulty
Professional Required
5/5
Required Part
Main Burner Assembly
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