E2
Bradford White
Flame Loss / Flame Signal Weak
Boiler displays E2 and shuts down shortly after starting; burner may light briefly then go out.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Dirty flame sensor, Poor burner grounding, Low gas pressure, Blocked burner orifices
How to Fix / Troubleshooting
Safety first: Turn off power and gas before working inside the boiler. Allow components to cool.
- Step 1 – Clean flame sensor: Remove the flame sensor and gently clean the metal rod with fine abrasive pad. Wipe off dust and reinstall, ensuring it is positioned correctly in the burner flame path.
- Step 2 – Inspect burner and orifices: Remove the burner assembly if accessible. Check for rust, debris, or spider webs in the burner ports and orifices. Clean with a soft brush and compressed air (do not enlarge orifices).
- Step 3 – Check ground and wiring: Verify that the flame sensor wire is intact and firmly connected to the control board. Confirm the boiler chassis ground connection is tight and free of corrosion.
- Step 4 – Verify gas pressure (pro only): Low manifold pressure can cause flame dropout. A licensed technician should measure inlet and manifold gas pressure at the gas valve using a manometer and adjust or correct supply issues.
- Step 5 – Reset and test: Restore power and gas, reset the control, and observe operation. If E2 persists, the control board or gas valve may require replacement.
Note: Flame sensing issues are often resolved by cleaning the sensor and ensuring a clean, stable burner flame.
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Repair Difficulty
Hard
4/5
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