E5
Bradford White
Supply Temperature Sensor Fault
Boiler shows E5 and will not fire; may indicate a sensor out of range or wiring fault.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Open or shorted supply NTC sensor, Damaged sensor wiring harness, Poor connection at control board, Failed control board temperature input
How to Fix / Troubleshooting
Safety first: Turn off power to the boiler before accessing wiring or sensors.
- Step 1 – Locate supply sensor: Find the supply (outlet) water temperature sensor on the boiler piping or heat exchanger. It is typically a small probe with two wires.
- Step 2 – Inspect wiring: Check the sensor wires for cuts, abrasions, or signs of overheating. Ensure the connector at the sensor and at the control board is fully seated.
- Step 3 – Check sensor resistance (if equipped): With power OFF, disconnect the sensor and measure its resistance with a multimeter. Compare to Bradford White’s temperature/resistance chart (often around 10kΩ at 77°F for many NTCs). An open or shorted reading indicates a bad sensor.
- Step 4 – Replace sensor if faulty: If resistance is out of spec, replace the supply temperature sensor with the correct Bradford White part number.
- Step 5 – Inspect control board: If the sensor tests good and wiring is intact, the control board’s sensor input may be defective and require replacement by a technician.
Tip: Always route sensor wires away from high-voltage lines to avoid electrical interference.
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Repair Difficulty
Medium
3/5
Required Part
Supply Water Temperature Sensor (NTC)
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