E6
Bradford White
Return Temperature Sensor Fault
Boiler displays E6 and may shut down or operate erratically; return temperature reading appears incorrect.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Open or shorted return NTC sensor, Loose sensor probe in well, Damaged sensor harness, Faulty control board input
How to Fix / Troubleshooting
Safety first: Turn off power before working on sensors or wiring.
- Step 1 – Locate return sensor: Identify the return (inlet) water temperature sensor on the boiler return piping or heat exchanger.
- Step 2 – Check physical mounting: Ensure the sensor is fully inserted into its well or securely clamped to the pipe with thermal paste or insulation as originally installed.
- Step 3 – Inspect wiring and connector: Look for loose, corroded, or broken wires. Reseat the connector at both the sensor and the control board.
- Step 4 – Measure resistance: With power OFF, disconnect the sensor and measure resistance. Compare to the manufacturer’s chart. Replace the sensor if readings are open, shorted, or far out of range.
- Step 5 – Replace control if needed: If the sensor and wiring are good but E6 persists, the control board may be defective and should be replaced by a qualified technician.
Note: Incorrect return temperature readings can cause short cycling and poor system performance.
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Repair Difficulty
Medium
3/5
Required Part
Return Water Temperature Sensor (NTC)
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