E17
Crown Internal Pump Failure / Pump Feedback Error

Boiler shows E17; may indicate pump fault or no circulation detected

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Seized internal pump, Air-locked pump, Failed pump motor, Loose pump wiring

How to Fix / Troubleshooting

Safety: Turn off power and let the boiler cool. Some Crown models have an internal pump; others rely on external circulators.

  • Listen and feel: During a call for heat, the pump should hum and the connected pipes should warm. If silent, check the electrical connector at the pump.
  • Bleed pump: If the pump has a bleed screw, briefly open it with a towel ready to catch water to release trapped air.
  • Check for stuck rotor: Some pumps allow manual rotation of the shaft with a screwdriver after removing the front plug. Gently turn to free a stuck rotor.
  • Reset: Restore power and reset the boiler. If E17 persists, the pump likely needs replacement by a technician.
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Repair Difficulty

Hard 4/5

Required Part

Internal Circulation Pump
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