CTC
Incorrect Frost Detection
Boiler frequently goes into frost protection mode even when the property is warm.
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Possible Causes
Faulty internal frost sensor, Misconfigured frost protection settings, Boiler installed in cold space with poor insulation, Incorrect outdoor sensor reading
How to Fix / Troubleshooting
Safety: Ensure the boiler and pipework are protected from freezing conditions.
- Check installation location: If the CTC boiler is in a loft or garage, improve insulation and draught-proofing around the unit and pipework.
- Review frost settings: In the installer menu, verify frost protection thresholds and adjust if necessary according to the CTC manual.
- Compare sensor readings: Check internal and outdoor sensor readings against actual temperatures. Replace any sensor giving incorrect values.
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Repair Difficulty
Easy
2/5
Required Part
Internal Frost Sensor
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