Defro Insufficient DHW Output

Boiler runs but produces only lukewarm domestic hot water, even at maximum setting.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Partially blocked Defro plate heat exchanger, Gas valve not reaching full fire on DHW demand, Incorrect DHW temperature setting on Defro control, Flow rate too high for boiler capacity

How to Fix / Troubleshooting

Safety: Water may still be hot enough to scald; test carefully.

  • Check settings: Verify the DHW temperature setpoint on the Defro control panel is at the desired level.
  • Reduce flow: Slightly close the hot tap to reduce flow rate; this increases outlet temperature if the boiler is at maximum power.
  • Clean filters and plate: Clean the cold inlet filter and consider having the Defro plate heat exchanger descaled or replaced if performance is poor.
  • Gas rate check: A technician should verify that the boiler reaches its rated DHW output by checking gas rate and combustion.
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Repair Difficulty

Medium 3/5

Required Part

Defro plate heat exchanger
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