E03
Elnur Primary NTC Temperature Sensor Fault

Boiler shows E03 and will not operate; internal temperature reading is abnormal or missing.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Open-circuit NTC sensor, Shorted NTC sensor, Loose sensor wiring to PCB, Sensor not properly inserted in pocket

How to Fix / Troubleshooting

Safety first: Disconnect power at the main isolator before removing any covers.

  • Locate the NTC sensor: On Elnur electric boilers, the primary NTC is usually clipped or inserted into a pocket on the flow pipe or heat exchanger. Refer to the boiler's wiring diagram inside the front cover.
  • Check wiring and connector: Inspect the sensor leads for damage, burns, or loose plugs at the PCB. Reseat the connector firmly.
  • Test the sensor (if you have a multimeter): With the sensor disconnected, measure resistance across the NTC terminals. Compare to the resistance/temperature chart in the service manual (e.g., around 10 kΩ at 25°C, depending on model). Infinite or near-zero resistance indicates a faulty sensor.
  • Check sensor seating: Ensure the sensor is fully inserted into its pocket and has good thermal contact. Refit any retaining clips.
  • Replace if faulty: If readings are out of range or intermittent, replace the NTC sensor with the correct Elnur part number.
  • Restore power and test: After replacement, power up the boiler, clear the error (if required), and verify that temperature readings are stable.
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Repair Difficulty

Medium 3/5

Required Part

Primary NTC Temperature Sensor
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