Soot or smoke is visible at the boiler or from the chimney; dark stains may appear around the burner door.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Sooting can indicate dangerous carbon monoxide production. Turn off the boiler and ventilate the area. Do not continue to operate the system.
- 1. Inspect air openings: Ensure combustion air openings to the boiler room are not blocked.
- 2. Do not attempt to scrape internal surfaces: Internal cleaning of the Energy Kinetics heat exchanger and burner requires proper tools and protective equipment.
Contact a qualified Energy Kinetics technician immediately for cleaning and combustion setup.
Repair Difficulty
Required Part
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