A17
Hoval Flue Gas Safety Device Trip / Sensor Fault

Boiler shows A17, burner does not start, may indicate flue gas sensor or safety device fault

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Flue gas temperature sensor triggered, Blocked flue, Faulty flue gas sensor, Incorrect flue configuration

How to Fix / Troubleshooting

Safety: Risk of flue gas spillage. Do not operate the boiler until the cause is identified.

  • Check flue terminal: Ensure the terminal is clear and correctly installed.
  • Visual flue check: Look for signs of condensation leaks, corrosion, or dislodged sections. Any damage must be repaired by a qualified installer.
  • Sensor inspection: Inspect the flue gas sensor wiring and mounting. Replace the sensor if it shows signs of overheating or damage.
  • If the safety device has tripped due to genuine overheating, a technician must verify combustion and flue sizing before resetting or replacing components.
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Repair Difficulty

Professional Required 5/5

Required Part

Flue Gas Temperature Sensor / Safety Thermostat
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