IBC Unstable DHW Temperature

Domestic hot water temperature fluctuates or is not hot enough on a combi boiler.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Scaled plate heat exchanger, Incorrect DHW setpoint, Inadequate gas supply, Faulty DHW sensor

How to Fix / Troubleshooting

Safety: Turn off power and close water valves before removing DHW components.

  • Check DHW setpoint: Verify the DHW temperature setting on the IBC control is appropriate (often 120–140°F / 49–60°C).
  • Clean inlet filters: Sediment on cold water inlet filters can reduce flow and cause temperature swings. Clean as needed.
  • Descale plate exchanger: In hard water areas, the DHW plate heat exchanger can scale up. A professional can isolate and flush it with descaling solution.
  • Flow rate: Avoid exceeding the boiler's maximum DHW flow rate by opening too many taps at once.

If issues persist, a technician should test the DHW sensor and gas input to ensure the boiler can reach rated DHW output.

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Repair Difficulty

Hard 4/5

Required Part

DHW Plate Heat Exchanger
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