Immergas User Interface / Control Panel Fault

Boiler display is on but unresponsive to buttons, or settings change randomly.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Faulty keypad or display board, Moisture ingress into control panel, Loose ribbon cable between UI and main PCB, PCB communication fault

How to Fix / Troubleshooting

Safety: Isolate power before removing the front panel or control fascia.

  • Power reset: Turn off the boiler for a few minutes and restore power to clear temporary glitches.
  • Inspect control panel: Remove the fascia and check for signs of moisture, corrosion, or damage on the display/keyboard board.
  • Check ribbon cable: Ensure the ribbon cable between the UI and main PCB is firmly seated and undamaged.
  • Drying: If moisture is present, dry the area thoroughly and address the source of ingress (e.g., flue leak).
  • Replace UI board: If buttons remain unresponsive or random changes occur, replace the user interface board with the correct Immergas part.
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Repair Difficulty

Medium 3/5

Required Part

User Interface / Display Board
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