A11
IVT Fan Motor / Fan Control Fault

Boiler displays A11, fan does not start, no ignition attempt

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed fan motor, Seized fan bearings, No power from PCB to fan, Faulty fan speed feedback signal

How to Fix / Troubleshooting

Safety: Isolate power before accessing the fan or PCB. Combustion components must be handled by a qualified engineer.

Technician steps:

  • Check for 230 V (or specified) supply to the fan when a heat demand is present.
  • If supply is present but the fan does not run, replace the fan assembly.
  • If no supply, test the PCB fan relay or triac and control signals.
  • Inspect the fan impeller for obstruction and ensure it spins freely.
  • Verify the fan speed feedback (tachometer) signal to the PCB; replace fan if feedback is missing or erratic.
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Repair Difficulty

Hard 4/5

Required Part

Fan Assembly
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