E26
Keston DHW Overheat / Flow Restriction

Boiler intermittently shows E26, particularly when DHW demand is low

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Scaled plate heat exchanger, Partially closed DHW isolation valve, Blocked DHW filter, Faulty modulating gas valve

How to Fix / Troubleshooting

Safety: Risk of scalding from taps. Warn occupants and avoid very hot water use.

User checks:

  • Open hot taps fully rather than trickling to reduce overheating risk.
  • If E26 persists, stop using hot water from the boiler and call an engineer.

Engineer checks:

  • Inspect and clean the DHW inlet filter and any strainers on the Keston boiler.
  • Descale or replace the plate heat exchanger if limescale is restricting flow.
  • Check DHW flow rate and ensure isolation valves are fully open.
  • Verify correct gas valve modulation during DHW operation using a flue gas analyser.
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Repair Difficulty

Medium 3/5

Required Part

Plate Heat Exchanger
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