Boiler displays SFL or Soft Lockout; unit stops firing but may restart after a delay or reset.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Soft lockouts are safety-related. Do not repeatedly reset without investigating. Turn off power and gas if you suspect a combustion problem.
- Note the pattern: Observe when SFL occurs—during ignition, mid-burn, or at shutdown. This helps identify whether ignition, flame sensing, or airflow is the root cause.
- Clean flame sensor and check ground: Remove and clean the flame rod as described for FL faults. Ensure all ground wires are tight and free of corrosion.
- Inspect venting and air intake: Confirm that intake and exhaust are clear and properly installed. Wind or recirculation at the termination can cause unstable flame.
- Reset and monitor: After addressing obvious issues, reset the boiler and monitor operation. If SFL returns, stop resetting and call a technician.
When to call a professional: Soft lockouts that recur indicate underlying combustion or control issues that require professional combustion analysis and diagnostics.
Repair Difficulty
Required Part
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