Main Unstable DHW Temperature Control

Hot water temperature fluctuates or runs hot then cold on a combi boiler

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Partially blocked plate heat exchanger, Faulty DHW NTC sensor, Sticking diverter valve, Inadequate flow rate through boiler

How to Fix / Troubleshooting

Safety: Water may become very hot unexpectedly; take care at taps and showers.

  • Run a single hot tap: Test with one tap fully open. If temperature is more stable than when multiple outlets are used, the boiler may be undersized or restricted.
  • Clean inlet filter: Isolate cold inlet and clean the Main combi boiler’s inlet filter to ensure adequate flow.
  • Check shower mixers: Thermostatic mixer valves can fail and cause fluctuations; test at a simple basin tap for comparison.
  • Engineer actions:
    • Descale or replace the Main plate heat exchanger if partially blocked.
    • Test and replace the DHW NTC sensor if readings are unstable.
    • Inspect and service the diverter valve for smooth operation.
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Repair Difficulty

Medium 3/5

Required Part

Plate Heat Exchanger
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