Navien Combustion / Venting Odor Issue

Boiler produces a strong exhaust or burning smell near the unit

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Leaking exhaust connection, Backdrafting due to negative room pressure, Incomplete combustion, Melted plastic or wiring near burner

How to Fix / Troubleshooting

Safety first: If you suspect carbon monoxide or feel dizzy or nauseous, evacuate immediately and call emergency services. Do not operate the boiler until the issue is resolved.

  • Step 1 – Inspect vent joints: With power off, check all visible vent and intake joints for signs of leakage, discoloration, or melted plastic. Tighten or re‑cement as needed using approved materials.
  • Step 2 – Check for backdrafting: Ensure the boiler room has adequate combustion air. Avoid running powerful exhaust fans (kitchen, bath, dryers) that can depressurize the space.
  • Step 3 – Look for burnt components: Remove the front cover and inspect for melted wire insulation or plastic near the burner or flue. Replace any damaged components.
  • Step 4 – Professional combustion test: Have a licensed technician perform a combustion analysis and verify CO levels and burner adjustment.

Install carbon monoxide detectors near sleeping areas and in the boiler room as required by code.

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Repair Difficulty

Professional Required 5/5

Required Part

Exhaust Vent Assembly
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