E046
Navien Communication Error Between Main PCB and Front Panel / Add‑On Module

Boiler shows E046 and will not operate, often after configuration changes

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose communication cable, Damaged harness, Incorrectly connected add‑on module, Faulty display or main PCB

How to Fix / Troubleshooting

Safety first: Turn off power before unplugging or plugging any control cables.

  • Step 1 – Inspect communication cable: Remove the front cover and locate the cable between the main PCB and the front control panel or add‑on module. Ensure both ends are fully seated.
  • Step 2 – Check for damage: Look for pinched, cut, or abraded cable sections. Replace the harness if damaged.
  • Step 3 – Remove recent add‑ons: If E046 appeared after installing an external controller or cascade module, disconnect the new device and see if the error clears.
  • Step 4 – Replace faulty module: If wiring is good, either the front panel or main PCB may be defective and should be tested and replaced by a technician.

Do not operate the boiler with intermittent communication errors, as safety functions may be compromised.

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Repair Difficulty

Medium 3/5

Required Part

Control Panel Communication Harness
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