E07
NTI Return Temperature Sensor (NTC) Fault

Boiler displays E07; may run briefly then shut down; return temperature reading is erratic

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Defective return NTC sensor, Damaged sensor cable, Poor contact with return pipe or well, Control board sensor input failure

How to Fix / Troubleshooting

Safety: Isolate power before working inside the boiler cabinet.

  • Locate return sensor: Find the NTC sensor on the return manifold or pipe entering the NTI boiler.
  • Inspect wiring: Follow the sensor cable back to the control board. Look for cuts, abrasions, or pinched sections. Repair or replace damaged wiring.
  • Test sensor: Disconnect and measure resistance at room temperature. Compare to NTI’s NTC chart. Replace if out of range.
  • Secure sensor: Ensure the sensor is firmly attached to the pipe or fully inserted into its well with thermal paste if specified.
  • Board diagnosis: If sensor and wiring are good, the main control board may need replacement by a qualified technician.
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Repair Difficulty

Medium 3/5

Required Part

Return Temperature Sensor (NTC)
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