Potterton No Power / Electrical Supply Fault

Boiler will not start at all, no lights or display

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Possible Causes

Blown fuse in fused spur, Tripped circuit breaker, Faulty boiler on/off switch, Loose internal wiring

How to Fix / Troubleshooting

Safety first: Do not open the boiler casing unless competent. Electrical work should be done by a qualified person.

User checks:

  • Check the fused spur next to the boiler; ensure it is switched on and the fuse has not blown (typically 3A).
  • Check the consumer unit for any tripped breakers and reset if safe to do so.
  • Ensure any external controls (programmer, room stat) have power.

Engineer checks:

  • Verify 230V supply at the boiler terminals.
  • Check the internal fuse on the PCB (if fitted) and replace with the correct rating if blown.
  • Inspect the boiler's on/off switch and wiring for continuity.
  • Replace the PCB if it does not power up with a confirmed supply.

Restoring a safe and stable power supply is the first step before further diagnostics.

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Repair Difficulty

Easy 2/5

Required Part

Fused Spur / Internal Fuse
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