E12
Potterton Flow/Return Temperature Differential Fault

Boiler shows E12, may be accompanied by noisy operation or rapid cycling

Advertisements

Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Advertisements

Possible Causes

Blocked system or heat exchanger, Pump running at incorrect speed, Air in system, Incorrect bypass setting

How to Fix / Troubleshooting

Safety first: Turn off the boiler and allow it to cool before bleeding radiators or opening valves.

User checks:

  • Bleed radiators to remove trapped air and top up pressure afterwards.
  • Ensure all radiator valves are open and that thermostatic radiator valves (TRVs) are not all closed.

Engineer checks:

  • Check pump speed setting and verify adequate circulation through the system.
  • Inspect and clean any system filter or strainer.
  • Assess the primary heat exchanger and system pipework for sludge; powerflush if necessary.
  • Verify that an automatic bypass valve (if fitted) is correctly set.

Resolving circulation issues usually clears E12 faults.

Advertisements

Repair Difficulty

Hard 4/5

Required Part

Central Heating Pump
Check Price on Amazon

We may earn a commission from links on this page.

Advertisements