F23
Protherm Flow/Return Temperature Difference Too Large (Hydraulic Imbalance)

Boiler shows F23, heating stops, flow and return temperatures differ greatly

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Blocked system or heat exchanger, Undersized or failing circulation pump, Closed radiator valves or zone valves, Air in system causing partial circulation

How to Fix / Troubleshooting

Safety: Isolate power and allow the system to cool before bleeding or opening any components.

Steps:

  • Bleed all radiators and the boiler’s air vent to remove trapped air.
  • Ensure all radiator and isolation valves are open and that any motorized zone valves are operating correctly.
  • Clean system filters and strainers to restore full flow.
  • Check the circulation pump speed setting (if adjustable) and increase if necessary within Protherm’s guidelines.
  • If the pump is noisy or weak, replace it with the correct Protherm‑approved pump.
  • If the system remains imbalanced, a power‑flush may be required to clear sludge from pipework and the primary heat exchanger.

After repair: Reset the boiler and monitor ΔT via diagnostics to ensure it is within acceptable limits and F23 does not recur.

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Repair Difficulty

Medium 3/5

Required Part

Circulation Pump
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