Boiler shows F3 and will not ignite, fan may not run
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Turn off power and gas. Working on flue and combustion components must be done by a qualified technician due to risk of carbon monoxide.
Inspection steps:
- Access the combustion chamber and locate the flue gas temperature sensor mounted on or near the flue outlet or in the flue hood.
- Check that the sensor is firmly fixed and not physically damaged or sooted up. Clean light deposits carefully without damaging the sensor.
- Inspect the wiring harness from the sensor to the PCB for heat damage, brittleness, or broken insulation. Repair or replace as needed.
- Measure the sensor resistance at room temperature and compare with the Protherm flue NTC specification. Replace the sensor if readings are out of range.
- Check the flue system for obstructions, incorrect termination, or collapsed sections. A blocked flue can cause excessive flue temperatures and repeated F3 errors. Any flue work must comply with local regulations.
- If the sensor and flue are OK, the PCB may be misreading the sensor. A technician should test and replace the PCB if necessary.
After repair: Reassemble the sealed chamber correctly, ensuring all gaskets are intact. Restore power and gas, reset the boiler, and verify stable operation without F3.
Repair Difficulty
Required Part
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