E19
Rheem Internal Memory / Parameter Corruption

Boiler shows E19 and may not start, often after a power surge or lightning event

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Power surge damaging EEPROM on main PCB, Incorrect parameter programming, Failed main control PCB

How to Fix / Troubleshooting

Safety first: Turn off power before accessing the control board.

  • Step 1 – Power cycle: Turn off the boiler at the breaker for at least 5 minutes, then restore power. Sometimes transient memory errors clear on reboot.
  • Step 2 – Check supply quality: Ensure the boiler is on a stable power supply, preferably with surge protection. Correct any known electrical issues.
  • Step 3 – Parameter reset: Using the installer menu (refer to Rheem manual), perform a factory reset of control parameters if allowed. Re-enter any site-specific settings.
  • Step 4 – PCB replacement: If E19 persists, the main control PCB’s memory may be damaged. Replace the PCB with a new, correctly programmed Rheem board.

Warning: Incorrect parameter settings after a reset can cause improper operation. Only qualified personnel should adjust combustion or system parameters.

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Repair Difficulty

Hard 4/5

Required Part

Main Control PCB
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