Rinnai Insufficient Domestic Hot Water Temperature

Domestic hot water is not hot enough, even when the boiler is set to a high temperature.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Temperature setpoint too low, Scaled plate heat exchanger, Insufficient gas supply, Faulty outlet thermistor

How to Fix / Troubleshooting

Safety first: Avoid setting temperatures excessively high to compensate, as this can increase scald risk.

  • Verify set temperature: Check the boiler's DHW temperature setting on the control panel and adjust to the desired level within safe limits.
  • Check flow rate: Excessive flow through taps or showers can reduce outlet temperature. Reduce flow slightly and observe changes.
  • Inspect gas supply: If other gas appliances are weak, contact your gas supplier to check pressure.
  • Descale DHW exchanger: Have a technician descale or replace the plate heat exchanger if limescale is suspected.
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Repair Difficulty

Medium 3/5

Required Part

Domestic Hot Water Plate Heat Exchanger
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