19
Rinnai Electrical Grounding or Power Supply Fault

Boiler intermittently shuts down with error 19, often during modulation or when demand changes.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Poor earth/ground connection, Voltage fluctuation or noise on supply, Loose wiring harness to control board, Faulty control PCB

How to Fix / Troubleshooting

Safety first: Isolate power at the breaker before opening the boiler casing. Do not work on live circuits.

  • Check power supply: Verify that the boiler is connected to a dedicated circuit with correct voltage and polarity. Avoid using extension cords or shared outlets.
  • Inspect earth/ground: Confirm that the earth wire is securely connected at the boiler terminal block and that the building's grounding system is intact.
  • Tighten wiring connections: With power off, gently tug each connector on the main control board and terminal block to ensure it is fully seated. Look for signs of heat damage or discoloration.
  • Monitor for external interference: Large motors or welders on the same circuit can cause interference. If possible, separate the boiler circuit from heavy loads.
  • Professional diagnosis: If error 19 persists, a technician should test the control PCB and replace it if necessary.
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Repair Difficulty

Hard 4/5

Required Part

Main Control PCB
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