E6
Ruud
Supply Temperature Sensor Fault (NTC Open/Short)
Boiler displays E6; unit may run erratically or not at all
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed supply NTC thermistor, damaged sensor wiring, loose connector at control board, water intrusion at sensor well
How to Fix / Troubleshooting
Safety first: Turn off power and allow the boiler to cool before touching sensors or piping.
- Locate the supply sensor: On most Ruud boilers, the supply NTC is mounted on or inserted into the supply outlet pipe or heat exchanger manifold.
- Inspect wiring: Check the sensor leads for cuts, burns, or pulled‑out connectors. Reseat the plug at the control board.
- Check for corrosion or moisture: If the sensor is in a well, look for signs of leakage around the well. Any water intrusion can damage the sensor and should be corrected.
- Test resistance (if equipped): With power off and wires disconnected, measure the sensor resistance with a multimeter and compare to the Ruud temperature/resistance chart. Infinite or zero ohms indicates a bad sensor.
- Replace if faulty: Remove the old sensor (some are clipped on, others threaded into a well) and install the new Ruud‑specified NTC. Restore wiring and power, then clear the error.
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Repair Difficulty
Medium
3/5
Required Part
Supply NTC Temperature Sensor
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