E7
Ruud
Return Temperature Sensor Fault (NTC Open/Short)
Boiler shows E7; may not respond correctly to return water temperature
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed return NTC thermistor, broken sensor harness, loose connector, sensor shorted by moisture
How to Fix / Troubleshooting
Safety first: Turn off power and let the boiler cool.
- Locate the return sensor: Typically mounted on or inserted into the return piping entering the boiler.
- Inspect and reseat: Check the sensor body and wiring for damage. Reseat the connector at both the sensor and the control board.
- Check for water leaks: Any leak at the sensor well or nearby fittings can cause corrosion and sensor failure. Repair leaks before replacing the sensor.
- Test and replace: Measure resistance and compare to the Ruud chart. Replace the sensor if readings are out of range or if the code persists after wiring checks.
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Repair Difficulty
Medium
3/5
Required Part
Return NTC Temperature Sensor
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