F13
Saunier Duval External Sensor / Cylinder Probe Fault

Boiler shows F13 and will not operate, often after wiring changes or accessory installation

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Faulty external temperature sensor, Faulty cylinder NTC probe, Incorrect sensor wiring to PCB, Sensor short or open circuit

How to Fix / Troubleshooting

Safety first: Turn off power before working on sensor wiring.

Steps to check:

  • Identify which external sensor is connected (outdoor sensor, cylinder probe) according to the installation.
  • Inspect the cable from the sensor to the boiler for damage, joints, or water ingress.
  • Check that the sensor is correctly connected to the designated terminals on the PCB.
  • Measure the sensor resistance and compare with Saunier Duval charts for the measured temperature.
  • Replace the sensor if readings are out of range or intermittent.

Warning: Incorrect sensor wiring can affect boiler modulation and safety. If unsure, call a professional.

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Repair Difficulty

Medium 3/5

Required Part

External Temperature Sensor / Cylinder NTC
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