Boiler shows E13, burner stops, may be associated with condensate issues on high-efficiency Slant/Fin boilers
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Turn off power. Condensate is mildly acidic; wear gloves and eye protection.
Steps:
- 1. Inspect condensate trap: Locate the clear or opaque plastic trap at the bottom of the heat exchanger. Remove and flush with clean water to remove sludge and debris.
- 2. Check drain line: Ensure the condensate hose slopes continuously downward to the drain or pump. Straighten any kinks and clear blockages by flushing.
- 3. Condensate pump: If used, verify the pump runs when the reservoir fills. Clean the pump reservoir and float mechanism.
- 4. Float switch: Confirm the float switch wiring is intact and the float moves freely. Replace the switch if it sticks or fails continuity tests.
After cleaning: Reassemble, restore power, and reset the boiler. If E13 recurs, have a technician inspect for internal condensate path restrictions.
Repair Difficulty
Required Part
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