Boiler leaking water from underneath the casing or from pipe connections, no specific error code displayed.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Switch off power to the boiler. Close the cold water inlet and heating flow/return isolation valves if possible. Place a container under the boiler to catch drips.
User checks:
- Check the pressure gauge; if it is above 2.5–3.0 bar, the safety valve may be discharging. Do not repeatedly vent water; call a technician.
- Look for obvious drips from external pipe joints under the boiler.
Technician checks:
- Remove the front cover and inspect all internal joints, including the plate heat exchanger, pump unions, automatic air vent, and safety valve.
- Replace any leaking O-rings or gaskets and tighten unions to the specified torque.
- If the safety valve is discharging, test and recharge the expansion vessel and replace the valve if it does not reseal.
- Dry the boiler base and recheck for leaks under operating pressure.
Do not ignore leaks; water can damage the PCB and other electrical components.
Repair Difficulty
Required Part
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