Boiler shows E08, burner stops, pump may continue to run, temperature rises quickly on display.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Allow the boiler to cool before touching the pump or pipework. Isolate electrical power before removing pump covers.
User checks:
- Check system pressure and top up if below 1.0 bar.
- Bleed radiators to remove trapped air, then recheck pressure.
- Ensure all isolation valves under the boiler and on the system are open.
- Reset the boiler and listen for the circulation pump running; a humming noise without flow may indicate a seized rotor.
Technician checks:
- Remove the pump front plug (if fitted) and manually turn the rotor with a screwdriver to free it.
- Check for power at the pump terminals when there is a heat demand; if power is present but the pump does not run, replace the pump cartridge or complete pump.
- Inspect and clean the system filter / dirt separator and flush the heating circuit if heavily contaminated.
- Verify correct operation of any external zone valves.
Persistent E08 faults require professional diagnosis to prevent damage to the heat exchanger.
Repair Difficulty
Required Part
We may earn a commission from links on this page.