Thermona
Condensate Drainage / Freezing Issues
Boiler condensate pipe drips or gurgles loudly, with occasional lockouts in cold weather.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Undersized or uninsulated external condensate pipe, Incorrect pipe fall, Partial blockage in Thermona condensate trap, Air lock in condensate line
How to Fix / Troubleshooting
Safety: Condensate is mildly acidic; wear gloves when handling.
- Check for freezing: In cold weather, inspect the external condensate pipe for ice. Thaw gently with warm water and lag the pipe to prevent recurrence.
- Verify pipe fall: Ensure the condensate pipe slopes continuously downward to the drain with no sags.
- Clean trap (engineer level): Remove and clean the Thermona condensate trap and refill with water before refitting.
- Re-route pipe (engineer level): If the external run is long or exposed, consider re-routing internally or increasing pipe diameter as per Thermona guidelines.
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Repair Difficulty
Medium
3/5
Required Part
Condensate Trap / Pipework
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