E13
Triangle Tube Outdoor Sensor Fault

Boiler displays E13, outdoor temperature sensor reading is invalid

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Possible Causes

Failed outdoor NTC sensor, Broken or shorted sensor cable, Incorrect sensor placement in direct sun or near heat source, Control board sensor input fault

How to Fix / Troubleshooting

Safety: Turn off power before working on low-voltage wiring.

  • Step 1 – Locate outdoor sensor: Find the Triangle Tube outdoor sensor mounted on an exterior wall, typically on the north or shaded side.
  • Step 2 – Inspect wiring: Check the two-conductor cable from the sensor back to the boiler. Look for cuts, staples through the wire, or corrosion at the terminals. Reseat the wires at the control board.
  • Step 3 – Sensor placement: Ensure the sensor is not in direct sunlight, above a dryer vent, or near other heat sources that can skew readings.
  • Step 4 – Reset boiler: Restore power and see if E13 clears. If not, the sensor may be defective.
  • Replace sensor: Install a new Triangle Tube-compatible outdoor sensor and reconnect the wires with correct polarity (if specified).
  • Technician help: If the error remains, the control board may need to be tested and replaced by a professional.
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Repair Difficulty

Easy 2/5

Required Part

Outdoor Temperature Sensor
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